Automated order confirmation

For cash-on-delivery and high-value orders, a quick confirmation saves wasted shipments. Vetobase AI messages every new order on WhatsApp and acts on the customer’s answer.

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01The problem

Why this matters

Calling every customer to confirm an order does not scale, and unconfirmed orders turn into returns and courier costs.

02How it works

How Vetobase AI handles it

New order

Shopify sends the order to Vetobase the moment it is placed.

Customer confirms

A WhatsApp message with Confirm / Cancel buttons goes out with the order details.

Order moves on

Confirmed orders continue; cancellations raise a ticket for your team.

03Features

What you get

Confirm / Cancel reply buttons
Live order variables (items, total, order number)
Automatic tickets for cancellations
Shipping and tracking updates
Order tracking board

One plan, everything included

PKR 27,000 (US$100) per month per workspace · unlimited team members · cancel anytime

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04FAQ

Frequently asked questions

Does it work for cash on delivery?

Yes — confirming COD orders before dispatch is one of the most common uses.

Related use cases

Use caseShopify customer support Use caseWhatsApp AI chatbot Use caseAbandoned cart recovery