Home / Use cases / Instagram DM automation
Instagram DM automation with AI
A reel goes viral and your DMs fill with “price?” and “do you have this in black?”. Vetobase AI answers each Instagram message instantly, in your brand voice, so interest turns into orders instead of unread chats.
Why this matters
Instagram DMs are where buying intent shows up first, but they are the hardest inbox to keep up with. Slow replies mean lost sales, and questions repeat endlessly.
How Vetobase AI handles it
Connect Instagram
Link your Instagram professional account (directly or through your Facebook Page).
Set up a sales agent
Give the AI your products, prices, sizes and offers; it recommends and answers like a stylist.
Work it from one inbox
Instagram chats sit next to WhatsApp and Messenger, with names, intents and sentiment.
What you get
- Instant AI replies to Instagram DMs
- Customer names and usernames instead of numeric ids
- Sales & recommendation agent
- Restock lists and lead capture
- Intent tags and sentiment
- Instagram comment moderation on posts and reels
- Human handoff and tickets
One plan, everything included
PKR 27,000 (US$100) per month per workspace · unlimited team members · cancel anytime
Frequently asked questions
Does it work with reels and posts?
Yes. DMs from any source are answered, and the Comments view lets you reply to, hide or delete comments on your posts and reels.
Do I need a business account?
Yes — an Instagram professional (business or creator) account is required by Meta for messaging automation.
Related use cases