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Support tickets that raise themselves
The right issues reach the right person without anyone copying messages around. Tickets are created by workflows, AI agents or your team — with the conversation attached.
01The problem
Why this matters
Complaints and delivery problems get lost in busy chats. By the time someone notices, the customer is already upset.
02How it works
How Vetobase AI handles it
1
Detect
AI flags complaints, delays and negative sentiment as they happen.
2
Route
A ticket is raised and assigned; a high-priority notification alerts the team.
3
Resolve
Move tickets from Pending to In progress to Completed, and open the chat in one click.
03Features
What you get
- Tickets created by automations, AI or people
- Assignment to team members
- Pending / In progress / Completed
- High, medium and low priority notifications
- Open the related chat in one click
- Soft-delete with an audit trail
One plan, everything included
PKR 27,000 (US$100) per month per workspace · unlimited team members · cancel anytime
04FAQ
Frequently asked questions
Can tickets be created automatically?
Yes — any workflow can include a “create ticket” block with the category, details and assignee.
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