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E-commerce customer support automation
Where is my order? Can I exchange this? When is my refund? Vetobase AI answers the questions every online store gets, on every channel, and escalates the ones that need a person.
Why this matters
Support volume grows with every sale, but hiring more agents for repetitive questions is expensive and slow.
How Vetobase AI handles it
Bring channels together
WhatsApp, Instagram, Messenger and your website chat land in one inbox.
Automate the repetitive
AI agents handle order status, returns, sizing and shipping.
Measure everything
See sentiment, top intents, reply volume and order timelines.
What you get
- Order support, returns and refunds agents
- Visual automation builder
- Tickets and notifications
- Analytics dashboard
- Order aging against ideal timelines
- Team roles and page permissions
One plan, everything included
PKR 27,000 (US$100) per month per workspace · unlimited team members · cancel anytime
Frequently asked questions
How much support can be automated?
It depends on your business, but repetitive questions such as order status and shipping are typically handled end to end by AI, with people focusing on exceptions.
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